Shipping policy

Shipping Policy

House of Reusona

At House of Reusona, we aim to deliver your orders in a timely and trustworthy manner. We believe in fair trade, transparency, and fulfilling our responsibility (Amanah) towards our customers.

🚚 Shipping Coverage

  • We currently offer shipping across Pakistan.

  • International shipping may be available on request (subject to confirmation).

⏱️ Processing Time

  • Orders are processed within 1–3 working days after order confirmation.

  • Customized or special orders may require additional processing time, which will be communicated in advance.

📦 Delivery Time

  • Standard delivery time is 3–7 working days, depending on your location.

  • Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

  • Shipping charges (if any) are clearly mentioned at checkout or shared before order confirmation.

  • Any additional courier charges (if applicable) will be communicated beforehand.

🏠 Delivery Responsibility

  • Please ensure your address and contact details are accurate at the time of ordering.

  • House of Reusona is not responsible for delays or non-delivery caused by incorrect information provided by the customer.

📍 Order Tracking

  • Tracking details will be shared once your order has been dispatched (if available).

  • You may contact us anytime for order status updates.

⚠️ Delays & Issues

  • While we work with reliable courier partners, delays beyond our control may occur.

  • In case of damaged or incorrect items, please contact us within 24 hours of receiving your order.

🤝 Our Commitment

We treat every order as a trust (Amanah) and strive to deliver it with care, honesty, and respect for our customers.

📞 Contact Us

For shipping-related questions or assistance, feel free to contact us:

📧 Email: houseofreusona@gmail.com
📱 Phone / WhatsApp: 0315-9996818